At the Scrum@Scale Summit, we understand that plans can change, and we strive to be as accommodating as possible. To ensure fairness and manage our event planning effectively, we have established the following refund policy:

  1. Full Refund Policy:
    • Attendees can cancel their registration and receive a full refund up to one month before the event date. We believe this gives ample time for both attendees to manage their schedules and for us to adjust our event planning accordingly.
  2. Non-Refundable Period:
    • Within one month of the event date, tickets become non-refundable. This policy is in place to ensure that we can finalize our arrangements and commitments for the summit, including venue, catering, and speaker logistics, which are often confirmed based on the number of registered attendees.
  3. Cancellation Process:
    • To cancel your registration and request a refund, please contact our event team at with your registration details. Our team will guide you through the process and ensure your refund is processed as quickly as possible.
  4. Exceptions:
    • In exceptional circumstances, such as severe illness or unforeseen hardship, we may consider refunds within the non-refundable period on a case-by-case basis. Please reach out to us directly to discuss your situation.
  5. Transfers:
    • If you are unable to attend and find yourself within the non-refundable period, we allow ticket transfers. You can pass your ticket to a colleague or friend at no additional cost. Please inform us of the transfer details to update our records.

We appreciate your understanding and cooperation with our refund policy. Our aim is to provide a seamless and impactful experience for all attendees, speakers, and partners involved in the Scrum@Scale Summit. If you have any questions or need further assistance, don’t hesitate to reach out.

Thank you for your support, and we look forward to welcoming you to what promises to be an unforgettable event.